oz365 Terms and Conditions

These Terms and Conditions ("Terms") form a legally binding agreement between the authority operating the oz365 platform and all its services, and you. When you create an account on oz365, browse the site, or use any of its services, you confirm that you have fully read, understood, and accepted these Terms. If you do not agree with any part of these Terms, please do not use our platform.

oz365 is committed to ensuring a safe, transparent, and responsible online gaming environment for players in Bangladesh. These Terms may be updated from time to time, and any changes will apply from the effective date.

Definitions and Interpretation

The words and terms used in these Terms have the following meanings:

• "Platform" means the oz365 website, mobile version, and all associated services.
• "User" or "Member" means any person who holds a registered account on oz365.
• "Account" means a user's registered profile and the information and balance stored within it.
• "Bonus" means any promotional offer, free credit, or special reward provided by oz365.
• "Real Money" means actual funds deposited by the user, separate from bonus credits.
• "Wagering Requirement" means the condition specifying how much must be wagered before bonus funds can be withdrawn.

Eligibility and Registration

2.1 Age Requirement

To open an account on oz365 and use its services, you must be at least 21 (twenty-one) years of age. The platform operates for users aged 21 and above only. We reserve the right to verify age at the time of registration, and any account providing false information will be immediately cancelled.

2.2 One Account Policy

Each individual may open only one account. Multiple accounts under the same person's name, multiple accounts from the same IP address, or registration under multiple identities are strictly prohibited. If this rule is violated, all associated accounts may be cancelled and all balances forfeited.

2.3 Registration Information

You must provide accurate, complete, and up-to-date information at the time of registration. Providing incorrect or misleading information may result in the account being suspended or cancelled. If you need to update your information, please contact our support team.

2.4 Account Security

It is your responsibility to keep your account password and login details confidential. Allowing third parties to use your account is not permitted. If you suspect unauthorized access to your account, notify our support immediately.

Deposits, Withdrawals and Payments

3.1 Minimum Deposit

The minimum deposit amount on oz365 via any payment method is ৳200 (two hundred taka). This limit applies to all methods including bKash, Nagad, Rocket, and bank transfer.

3.2 Minimum Withdrawal

The minimum withdrawal amount is ৳800 (eight hundred taka). Withdrawal requests generally take 5 to 30 minutes to process. KYC verification may need to be completed before a withdrawal can be made.

3.3 Payment Methods

We currently support the following payment methods:

• bKash
• Nagad
• Rocket
• Bank Transfer

All transactions will be completed in Bangladeshi Taka (BDT/৳). Applicable conversion rates will apply for any currency conversion.

3.4 Deposit Verification

We reserve the right to verify a user's identity and payment method at any time. Withdrawals may be placed on hold until verification is complete.

3.5 Fraudulent Transactions

In the event of chargebacks, fraudulent payments, or funds deposited through unlawful means, the account will be immediately closed and the relevant authorities may be notified.

Bonuses and Promotions

4.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳20,000. The minimum deposit required to receive this bonus is ৳200.

4.2 Wagering Requirement

A 20x (twenty times) wagering requirement applies to the welcome bonus. This means the total of the bonus and deposit amount multiplied by 20 must be wagered before a withdrawal can be made. For example: a ৳1,000 deposit receiving a ৳1,200 bonus gives a total of ৳2,200 × 20 = ৳44,000 that must be wagered.

4.3 Bonus Usage Terms

• Bonuses may only be used on approved games.
• Different contribution rates may apply to the wagering requirement depending on the game played.
• Bonuses are non-transferable.
• More than one bonus cannot be active at the same time.
• If wagering is not completed before the bonus expires, the bonus will be cancelled.

4.4 Promotion Changes

oz365 reserves the right to modify or cancel the terms of any bonus offer, promotion, or competition at any time. Notice will be given on the platform before changes take effect.

VIP Program and Loyalty Rewards

5.1 VIP Levels

The oz365 VIP program has three levels. Members may be automatically promoted based on their active play:

• Bronze — weekly cashback up to 0.3%
• Silver — weekly cashback up to 0.7%
• Gold — weekly cashback up to 1.0%

Advancement to a VIP level depends on overall activity and commitment — specific turnover thresholds apply separately. Cashback will be credited at a set time each week.

5.2 VIP Benefits

Members at higher VIP levels may receive additional benefits such as special promotions, priority support, and personalized offers. Details of VIP benefits will be communicated separately by oz365.

Gaming Rules and Prohibited Conduct

6.1 Fair Play Policy

oz365 is committed to maintaining a fair and transparent gaming environment for all members. The outcome of all games is determined by Random Number Generator (RNG) technology, which ensures impartiality.

6.2 Prohibited Activities

The following activities are strictly prohibited:

• Playing using bots, automated software, or artificial intelligence.
• Coordinating with others to exploit bonuses (bonus abuse).
• Money laundering or conducting unlawful financial activities.
• Hacking, introducing viruses, or injecting harmful code.
• Harassing or threatening other members.
• Exploiting any vulnerability or bug to gain an unfair advantage.

Involvement in any of the above activities will result in immediate account closure and forfeiture of balance.

6.3 Technical Issues

If a game cannot be completed due to server outages, disconnections, or technical errors, oz365 will determine the outcome based on the last reliable data available. In such situations, oz365's decision is final.

Data Protection and Privacy

oz365 gives the highest priority to the protection of your personal information. We use SSL encryption technology to keep all data transmissions secure. Full details of how your personal information is collected, stored, and used can be found on our Privacy Policy page.

We never sell or rent your personal information to third parties. However, information may be shared with relevant authorities if required by legal obligation or to prevent fraud.

Responsible Gaming

oz365 places the highest importance on responsible gaming. We believe gaming is an entertainment activity — not a way to resolve financial difficulties. The following tools are available to our members:

• Setting deposit limits
• Session Time Limit
• Self-exclusion facility
• Cool-off break option

If you notice any signs of gaming addiction, visit our Responsible Gaming page immediately or contact our 24/7 support.

Account Closure and Suspension

9.1 Closure by the User

Any member may request to close their account at any time. The request must be sent to our support team. All pending withdrawals will be processed before the account is closed, but any unused bonuses will be cancelled.

9.2 Closure by oz365

oz365 may suspend or cancel an account at any time for the following reasons:

• Violation of these Terms
• Fraudulent activity or bonus abuse
• Providing false information
• Age limit violation
• Failure to meet legal obligations

Limitation of Liability

oz365 accepts no liability for the following:

• Loss caused by internet disconnection.
• Errors or interruptions from third-party service providers.
• Issues with the user's own device or network.
• Unexpected technical errors or system maintenance.

Under no circumstances will oz365's total liability exceed the total amount of the transaction in question.

Dispute Resolution

For any complaint or dispute, please contact our support team first. Our team is available 24/7 to assist in Bengali. If the matter cannot be resolved through support, a complaint may be filed with the appropriate authority.

Time limit for filing a complaint: within a maximum of 30 (thirty) days from the date of the relevant incident. Complaints received after this period may not be considered.

Changes to Terms

oz365 reserves the right to modify these Terms at any time. Members will be notified by email or on the platform for significant changes. Continued use of the platform after any changes will be considered acceptance of the new Terms. It is therefore recommended that you review this page regularly.

Contact

If you have any questions or comments about these terms, please contact us:

• Email: [email protected]
• Live Chat: 24/7 Bangla support available
• Support Page: Support